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Find Your Fare - 
GoRaleigh Ticketing Options


GoRaleigh will resume collection of fares on September 1, 2024. 

July 2024 will serve as a “find your fare” month where riders can explore the best ticketing option to prepare for when fares are collected.

In August, riders will be asked to board the bus using the UMO Mobile app, UMO Card or cash. Riders will be provided a UMO promo code or a complimentary day pass on the bus to help riders adapt to returning to fares.

Fares will begin to be collected on September 1, 2024.

Payment options for passengers include new digital ticketing and a convenient pass for income qualified riders to ride fare-free. Youth (ages 13-18) and seniors (ages 65 and older) will still ride free (as they did pre-pandemic) after they enroll in one of the GoPass programs that allows them to use the Umo digital ticketing platform.
 

Mobile Ticketing Through UMO

Umo is your travel companion!

With the Umo app, you can plan your trips, track your bus, and pay all in one place. Our new account-based mobile ticketing offers many benefits, like fare capping and using benefit codes to get discounted fares.

No smartphone, no problem! 

Stop by GoRaleigh Station to get your physical UMO card and setup an account. Using the physical UMO card offers all the same benefits as using the mobile app.  

Download Umo today to explore, pay, and go

You go with Umo!

How to Download the UMO App
 

Download the Umo App

  • Open the App Store® or Google Play on your mobile phone.
  • Search for “Umo Mobility
  • Click the Get button to download the app
  • Once the download is complete, select the Open button

Set Up the Umo App

  • Select the Get started button
  • To assist you with transit options in your area, choose “Allow While Using the App,”
    then select the Continue button
  • Confirm your selection

Get Live Updates

  • Select the Allow button to get live updates and alerts
  • Confirm your selection
  • Select the Got it button

Register Your Account

  • Click Set up now to create your account, buy your fare, and get moving
  • Enter your mobile number or use your email address to register
  • Follow the on-screen directions
  • If you entered your mobile number, a 4-digit code will be texted to you.
  • Click Verify and Create Account button to continue

Success! Your Umo account has been created. 

You are ready to Explore, Buy & Go!
 

UMO Card

No smartphone, no problem! 

Stop by GoRaleigh Station to get your physical UMO card and setup an account. Using the physical UMO card offers all the same benefits as using the mobile app.  
 

Cash

Pay in EXACT change when getting on the bus.  

  • Insert your cash and coins into the farebox. The location for the bill-slot and coin-drop is the lower right corner. The farebox will not accept bills over $20. Bills should be flat and unfolded. Drop coins one at a time.
     
  • If you do not have exact change, you will not receive cash back. You will need to ask the driver for you to be issued a Change Card that can be used on future bus rides. The value of the Change Card will be printed on the back.

 

GoRaleigh Passes

GoRaleigh Day Pass (Discount Fare)

Unlimited rides on GoRaleigh buses for one day, starting when it is first used. Save 15% when buying day passes in bundles of 6 or more, at GoRaleigh Station or the GoRaleigh Operations Center. GoRaleigh Discount Fare passes may only be used by persons with disabilities.

 

Present a valid ID each time you board.


$1.25

GoRaleigh 7-Day Pass (Discount Fare)

Unlimited rides on GoRaleigh buses for seven (7) days, starting when it is first used. GoRaleigh Discount Fare passes may only be used by persons with disabilities.


Present a valid ID each time you board.


$6.00

GoRaleigh 7-Day Pass

Unlimited rides on GoRaleigh buses for seven (7) days, starting when it is first used.


$12.00

GoRaleigh 31-Day Pass (Discount Fare)

Unlimited rides on GoRaleigh buses for 31 consecutive days. GoRaleigh Discount Fare passes may only be used by persons with disabilities.


Present a valid ID each time you board.


$20.00

GoRaleigh 31-Day Pass

Unlimited rides on GoRaleigh buses for 31 days, starting when it is first used.


$40.00

GoRaleigh Day Pass

Unlimited rides on GoRaleigh buses for one day, starting when it is first used. Save 15% when buying day passes in bundles of 6 or more, at GoRaleigh Station or the GoRaleigh Operations Center.


$2.50