GoRaleigh Service Reductions to Minimize COVID-19 Risk

Beginning March 30, GoRaleigh routes will operate on a weekend schedule. 

Routes serving hospitals and other essential facilities (2 Falls of Neuse, 4 Rex, 15 WakeMed, 19 Apollo Heights) will continue to operate with the same frequencies. 

Additionally: 

  • The 20 Garner route will provide peak period service only  
  • The 40X Wake Tech Express will remain on its Modified Service schedule
  • The R-Line will operate between the hours of 1 p.m. – 6 p.m.
  • The Wake Forest Loop will only operate the A route

GoWake Access will provide trips for essential activities between the hours of 6 a.m. – 6 p.m. for Wake County routes that GoRaleigh is not operating (33 Knightdale and 401X Rolesville).  Reservations need to be made 24 hours in advance Monday – Friday from 7 a.m. – 2 p.m.  To reserve a trip, please contact GoWake Access Transportation at 919.212.7005. 

 

GoRaleigh Begins Implementing Rear Door Boarding

Beginning March 23, customers will be asked to board GoRaleigh buses using the rear doors in an effort to promote greater social distancing.  GoRaleigh cannot collect fares at the rear doors, therefore we are also suspending fare collection during this time.  Front door access will be available for persons with disabilities.

 

GoRaleigh COVID-19 Cleaning Procedures 

While all GoRaleigh facilities are cleaned, and our buses are cleaned, fueled and checked as part of standard daily GoRaleigh operations, in response to the evolving COVID-19 concern, GoRaleigh has taken additional precautionary measures including: 

  • spraying and wiping all bus areas with Clorox commercial disinfecting spray; 
  • spraying and wiping door handles, common areas and surfaces throughout GoRaleigh facilities multiple times a day with Clorox commercial disinfecting spray; 
  • providing sanitizing wipes for all GoRaleigh staff including bus operators; 
  • installing sanitizing pumps throughout GoRaleigh facilities; 
  • providing sanitizing pumps for bus operators and public use on all buses; 
  • social distancing signage for seating;
  • weekly fogging of buses with Zep Triton disinfectant; 
  • nightly fogging with Zep Triton disinfectant for GoRaleigh Station public restrooms; 
  • rear door boarding (front door access will be available for persons with disabilities); 
  • N95 mask distribution to all front-line employees;
  • Glove distribution to all operators;
  • Spot sanitizing on buses throughout the day;
  • Chain installed to promote additional social distancing behind bus operator at rear of wheel well; and 
  • Deep cleaning of entire fleet.  

Schedule information is available on www.goraleigh.org. Our Regional Information Center can answer any specific questions that you may have at 919.485.7433 (RIDE).

For more information on the local response to the virus, please visit Wake County’s COVID-19 page at www.wakegov.com/covid19.  For up-to-date City of Raleigh COVID-19 information, visit www.raleighnc.gov.

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